Public safety · PSAPs
Civitae Voice
AI dispatch for 911 non-emergency calls.
A product for public safety answering points. An AI agent takes the noise complaints, parking calls, and status questions off dispatchers' screens, files the case, and transfers when a human is needed. Operated by Aetheria Systems LLC.
What it does
In production terms.
- 01
Handles non-emergency calls around the clock, files cases, and transfers calls that need a dispatcher.
- 02
Ships with a shared CAD integration library. Each integration is built once with the first agency and reused by every agency after, at no integration fee.
- 03
Month to month, no setup fee, cancel anytime. Current plans and included minutes are on civitae.io/pricing.
- 04
Backed by a community model where agencies share call types, knowledge bases, and integrations.
How it's built
The stack behind it.
Telephony
Twilio carries the agency's non-emergency line into an ElevenLabs conversational agent. Emergencies are routed out immediately.
Resolution
The agent answers questions, collects report details, and files the case in the agency's CAD or records system.
Integration
CAD connectors are shared across all customers. Built once, available to all.
Platform
Next.js portal, FastAPI webhook backend, Supabase for data and auth, Stripe for month-to-month billing. Public pricing calculator and self-serve signup.
Try it
Go use it.
Run a PSAP? Start on the demo line.
Civitae Voice is month to month with no setup fee. Call the demo, then sign up, or book a call if you'd rather talk first.